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Room Typology
One of the characteristics of a new hotel unit is the lack of a study on room typology. Typically, this is a task undertaken when...
Jan 5, 20241 min read


What an E commerce Manager is NOT
What an E commerce Manager is NOT: The significance of an E commerce Manager in a hotel's revenue is becoming increasingly crucial. ...
Dec 6, 20231 min read


Reporting – A Painful Narrative
With almost three decades in the hospitality sector, I can assert that few hotels adhere to a comprehensive reporting policy. Typically,...
Nov 21, 20231 min read


OTA’s & Hotel Loyalty Program Are you sure, it benefits your own customers?
Significant global OTA's have established loyalty, Genius, or other reward programs based on reservations made by customers on their...
Sep 21, 20231 min read


The illegal commissions of Booking.com
You are a member of Payments by Booking.com? Then you probably pay illegal commissions to them and you are not aware of it. Check your...
Sep 10, 20231 min read
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